Shipping & Returns Policy

We usually aim to get your orders delivered to you as soon as possible. We aim to ship next working day (Monday-Friday) and will supply a Royal Mail tracking number.

For our European customers - all taxes and import duty is covered by us but if you have any questions please don't hesitate to get in touch.


Returns:

You have 14 days from the arrival of your order to initiate a return to us. 

UK Customers:
Please email us before posting your return. You can use our Royal Mail returns here:
https://www.royalmail.com/track-my-return#/details/8156

Please note if you choose to use our label £3.50 will be deducted from your refund. If you prefer you are welcome to post the parcel back to us using your preferred service.

International Customers:
Please return to: FuchsiaPinks LTD, 16 Drove Hill, Cumbernauld, G68 9DL

Please use a recorded service for returning your order as it is your responsibility until we receive it back with us.



FuchsiaPinks Ltd is a registered company in the UK - SC855467

VAT number - 497230077

Company Address - 
FuchsiaPinks Ltd
16 Drove Hill
Cumbernauld
G68 9DL
UK

Contact email: fuchsiapinksdesign@gmail.com

Terms and Conditions

Effective Date: April 2026

Welcome to FuchsiaPinks LTD ("we", "our", "us"). These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.


1. Company Information

FuchsiaPinks LTD is a company registered in the United Kingdom. For any inquiries, please contact us at:

  • Email: fuchsiapinksdesign@gmail.com
  • Address: 16 Drove Hill, G68 9DL, UK

2. Use of the Website

You agree to use our website only for lawful purposes. You must not:

  • Use the site in any way that breaches applicable laws or regulations
  • Attempt to gain unauthorised access to our systems
  • Transmit harmful or malicious content

We reserve the right to suspend or terminate access if misuse is detected.


3. Products and Orders

All products listed are subject to availability. We reserve the right to:

  • Modify or discontinue products at any time
  • Refuse or cancel any order

Once you place an order, you will receive an order confirmation email. This does not constitute acceptance of your order. Acceptance occurs when the product is dispatched.


4. Pricing and Payment

All prices are listed in GBP (£) and include VAT where applicable. We reserve the right to change prices at any time.

Payment must be made in full at the time of purchase using accepted payment methods displayed at checkout.


5. Shipping and Delivery

We aim to dispatch orders within 2 working days. Delivery times are estimates and may vary.

We are not responsible for delays caused by third-party couriers or customs.


6. Returns and Refunds

You have the right to cancel your order within 14 days of receiving your goods under the Consumer Contracts Regulations.

To be eligible for a return:

  • Items must be unused and in original packaging
  • Proof of purchase is required

Refunds will be processed within 14 days of receiving returned goods.


7. Intellectual Property

All content on this website (including text, images, logos, and designs) is the property of FuchsiaPinks LTD and is protected by copyright laws.

You may not reproduce, distribute, or exploit any content without prior written permission.


8. Limitation of Liability

To the fullest extent permitted by law, FuchsiaPinks LTD shall not be liable for:

  • Any indirect or consequential losses
  • Loss of profits, data, or business opportunities

Our total liability shall not exceed the amount paid for the purchased product.


9. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data.


10. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date.